GUARANTEES
Satisfaction Guarantee
Copeland Home Services guarantees that during the entire first year that you own your new HVAC or Water Heater system, if at any time during the first year of installation, you are not 100% satisfied with craftsmanship we have performed, we will re-install any part of the new system to your 100% satisfaction at no additional charge.
Owners Obligations and Limitations
- This offer is applicable only during the first year of installation.
- This offer is applicable only to homeowner’s primary personal residence. Not applicable to any rental or commercial properties in residences where the owner is not the primary resident.
- Homeowner is responsible for painting, patching, and/or restoration work in the event that a part is removed.
- Owner must provide access for any re-installed part to be removed weekdays between 7 a.m. and 4 p.m.
- Owners agree to allow a Copeland Home Services representative ample time for the resolution of dissatisfaction.
- Any changes beyond the original agreement will be an additional charge.
